Cancellation and Refund Policy

toowe.io
Cancellation and Refund Policy

Last Updated On: 05-08-2022

Welcome to toowe.io, We appreciate your valuable time. Thank you for your availing of our Service. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may cancel it to us for Refund. We are here to help.

Please Note: In case your order for a service rejected or cancelled for any reason, including errors or omissions in the information you provide to us. Even after payment has been processed, we will issue a refund to you in the amount of the Purchase price.

We are committed to providing our customers or clients with the highest quality services. However, on rare occasions, Services may be found to be faulty or deficient. In such cases, we offer return and refund facilities in accordance with this Cancellation and Refund Policy.

Please read this Policy before making a purchase on our website, so that you understand your rights as well as what you can expect from toowe.io if you are not happy with your purchase. Please see below for more information on our Cancellation policy.

CANCELLATION OF A SERVICE
  • The Cancellation of Any Services availed through the toowe.io website must be cancelled within 7 days of the purchase date before Cancellation window is closed, if you need refund.
  • Upon receiving the Cancellation request, we shall verify the request and if found genuine, we will arrange a Cancellation request of the Service through a help line.
  • The Service Cancellation must accompany all the Complementary Services (including freebies) which were provided along with the Paid Service or else the cost of the Complementary Services shall be recovered from the refund amount.
CANCELLATION PROCESS

You may terminate or cancel your use of Services at any time by requesting to cancel from our chat support on toowe.io website or by writing mail to us. All cancellations will cancel your subscription effective as of the next renewal date without refund. Once the Company receives a termination or a cancellation request before the next subscription renewal date, we will cancel your subscription and you will not be charged again.

REFUNDS
  • After receiving your return and analyzing the Cancellation request for Purchased Service, we will process your Refund, which toowe.io thinks appropriate. Please allow at least Seven [7] days from the receipt of your Cancellation request to process your Refund.
  • Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your Cancellation has been processed.
  • We will not process a Refund if you have placed the order for the wrong Service or incorrect Service
  • The Service will be eligible for exchange/Modification only if the required service is available. In case the required service is not available at toowe.io, a refund shall be provided.
  • Please note that the Digital Services are non-returnable unless such Digital Services is materially non-compliant with its specifications or the physical media on which it is supplied is defective
  • Any Cancellation request made after the 7 days shall not be eligible for the refund, you may only able to cancel that Service without getting any refund.
  • Please be informed that the purchasing of the Services using the Cash on Delivery option is not available on the toowe.io website.
EXCHANGE AND MODIFICATION
  • Exchange or Modification of a Service can be made only if the customer or client establishes or furnish that the Service was delivered having technical interruption within 7 days of receipt of the Service.
  • We will organize to repair service for the technical interruption or exchange it with an equivalent Service, or provide a refund, provided that you contact us within 7 days of the receipt of the Service, if toowe.io deems fit.
PRODUCT CONTAINING YOUR DATA

In some of the cases, your data may be stored in the devices if you are cancelling a service. It is strictly advised to take a backup and remove all of your data before cancelling the service. We are not responsible for any loss or misuse of your data. The Privacy of your data supplied to us during the return and refund procedure is also governed by our Privacy Policy, which can be accessed under the Privacy Policy head of our website.

RESPONSE TIME
  • A refund is normally processed within 7 Business days after the completion of quality checks of the Service or the Associated accessories returned.
  • Refunds are normally processed within 7 Business days after checking the veracity of the refund request.
  • The period of refund may also depend on various banking and payment channels, and we will not be liable for any errors or delay in a refund due to banks or third party service providers.
CANCELLATION OF REFUND/EXCHANGE REQUEST

A request made for Cancellation, Refund or Exchange of any Services offered by toowe.io can be cancelled by contacting by writing mail to us at: [email protected].

REFUSAL OF RETURN OR REFUND REQUEST

We reserve the right to refuse or cancel any return request if such a request is not in compliance with this Policy or Applicable laws.

CONTACT INFORMATION

If you have any questions or comments about TOOWE.IO Terms of Service as outlined above, you can contact us at:

A digital property of Cribstore Innovations Pvt Ltd

[email protected]